mail32.safesecureweb.com listed in Spam Cop

Posts: 19 · Posted: Mon Feb 14, 2005 10:51 pm

http://www.spamcop.net/w3m?action=blcheck&ip=65.36.160.82

Any ideas with why mail32.safesecureweb.com is listed with Spam Cop?

Regards,
Craig

Posts: 766 · Posted: Tue Feb 15, 2005 4:54 am

I've already addressed this issue earlier today - one of my routine blacklist scans picked it up and I requested more information from the Spamcop system. They said it was due to a 'misconfigured autoresponder', however I have yet to see any details so I'm not sure what they are referring to here. It could be any of 1,000 domains on that server, so I was a bit upset about it myself. Spamcop has delisted the server, however I haven't gotten any followup from them as of yet. I'll keep an eye on this throughout the day tomorrow to make sure this issue does not recur though.

Posts: 19 · Posted: Tue Feb 15, 2005 12:51 pm

Hi Jamie,

Thanks.

If we decided to move to this domain to the "premium" server, what would that entail besides paying the extra money? I am thinking that for this domain it might be a good idea.

And since the premium server is no spam, do you still allow auto responders in the email accounts that reside on it?

Regards,
Craig

Posts: 766 · Posted: Tue Feb 15, 2005 3:19 pm

Craig,

We'd have to shift from one server to another, of course, and beyond that the Premium server offers:

- more stability (1/4 the clients of a 'normal' mailserver)
- IMAP support
- ZERO tolerance on Outbound Spam

Also we are able to provide more disk space on Premium accounts - currently you're limited to 50 / 100 megs on a normal account. The limit on Premium is yet to be determined. If you have any other features you're looking for let me know and I will see if we can get it done!

Oh, regarding autoresponders, yes they are allowed. I'm not sure why SpamCop had a problem with the one on your current server - I'm working on getting further details for that issue now. SpamCop is a bit trigger happy when it comes to spam listings though.

Posts: 766 · Posted: Fri Feb 18, 2005 10:26 pm

I found out what caused such a fuss over at spamcop about this server. One of the domains is recieving over 2.5 million emails per week, and most of them were bouncing because the client had a catchall going to a full email account. All those bounces were what SpamCop was picking up on. Once they actually told me what domain, it was easy to remove the catch-all.

Posts: 19 · Posted: Tue Mar 01, 2005 5:28 pm

Is it really appropriate for one domain on a shared email server to recieve that many emails?

Regards,
Craig