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| Thanks for the new VPS support line |
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whitesites
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Not that there was anything wrong with the old regular support guys, But its nice calling in and speaking with a tech that assumes I am competent, and moving immediately to the issue at hand, instead of having a tech assume I am half retarded, and then creating a ticket for someone else. Very good move! Thanks!
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| Re: Thanks for the new VPS support line |
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Jason101
Forum Regular
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dmalone
HostMySite Tech
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Yeah this is something that we are really excited about internally too! VPS issues were a sore spot and we are glad to get it moving in the right direction.
Thanks for the input! -Dave |
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whitesites
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Not that they treated me half retarded. But they had to filter with me to figure out my experience ( which takes time ). Which is good to make the retarded ( how do I setup outlook ) customers feel more welcomed.
The new VPS guys are phenominal. Must be better coffee in their break room. |
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dmalone
HostMySite Tech
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The VPS guys get first crack at Guitar Hero III on their breaks
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whitesites
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| Thanks for the new VPS support line |
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