smarter mail email formatting problem

Posts: 43 · Posted: Wed Sep 14, 2005 11:21 pm

Has anyone else encountered this issue? When I begin typing an email via the SM web interface and then want to add a bullet list it makes the entire email the first bullet point? I would like to be able to type a small paragraph and then hit return twice for some space then add a bullet list.

Am I doing something incorrect or is this a bug?

Thank you.

Posts: 42 · Posted: Fri Sep 16, 2005 11:31 am

Nsahlas,

I tried to recreate the problem you were having and was unable to duplicate it using firefox. Using IE i did experience the same problem. This appears to be with IE encoding. You have one of two options here:

1: Use Firefox for your email (I recommend firefox overall anyway. It has more features, less buggy, behaves as expected with most pages and is less vulnerable to the types of exploits that seems to befall most Micro$oft Applications. Also it's open source which is very posi. http://www.mozilla.org/products/firefox/

2:

Use the HTML portion of the email editing to get your bullet points right. Since it's just like using HTML the code should be fairly simple:

Code:

This is a test of the bullet points. It is really cool 
<ul>
<li>This is a test </li>
</ul>
<ul>
<li>Tests are Cool </li>
</ul>

That should give you some basic bullet points and show how to use them.

Posts: 43 · Posted: Fri Sep 16, 2005 1:14 pm

Thanks Dan I was hoping to avoid having to actually mess with the html. Are the makers of Smartermail aware of this issue? If not I can submit a support issue to them.